(Source: SAP SE) The edition is built on the market-leading SAP Enterprise Support offerings to provide the next level of operational backing from SAP. It includes advanced service-level agreements, additional services, and a dedicated SAP contact person. 'SAP is providing an exceptional support foundation for its customers and the SAP Preferred Care service is already a success on the market for our cloud customers, as it provides the next level of support,' said Michael Rieder, senior vice president, Global Head of Enterprise Support & Premium Engagements, SAP SE. 'Now we are expanding the harmonized support experience by making this offering and its benefits available for on-premise...
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